Small operators are expected to do everything, even if they lack the expertise. Without the capacity, how do they determine the tasks that they should continue to do in-house, and those that can be outsourced? Hear from small operators that have freed up their time by outsourcing to experts in the field, all in a way that saved them time and money. They will answer questions such as, what roles outsourced made the biggest impact on the business? Are there actions that proved to be extremely valuable when selecting, contracting and working with an outsourcing vendor? If they could do it over again what would they do differently? Where can small operators go to identify vendors?