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Engineering Support Technician

Engineering Support Technician

Technicians Skilled and Trades Engineering/Design Energy and Utilities


Join our growing U.S. Energy team with this new position!

The Engineering Support Technician I will provide engineering support in order to maintain the electrical, mechanical, and automation systems across our national footprint of owned and operated sites. The Engineering Support Technician I will be a primary contact for site operators to resolve technical issues as they arise and will work closely with the Electrical Engineering team to carry out project related tasks as needed.

This position involves nationwide travel - up to 50%, visiting various U.S. Energy terminal locations across the US.


Provide remote support to operations to analyze, troubleshoot, and diagnose electrical, mechanical, and automation issues

  • Act as the initial point of contact for engineering support requests from our owned and operated sites
  • Have a working knowledge of PLC programming in order to troubleshoot issues in the field, and resolve certain issues by making PLC program modifications
  • Provide on-site support to troubleshoot electrical, mechanical, and automation issues, as needed
  • Maintain documentation and hours logs for each support request
  • Maintain PLC IO list documentation and change logs, along with an organized equipment manual library
  • Be available as a 24/7 on-call resource for emergency technical assistance
  • Ability to read P&IDs, and electrical drawings such as one-line diagrams, panel wiring schematics, and instrument wiring diagrams
  • Be able to locate and read technical equipment user manuals in order to troubleshoot certain equipment failures
  • Prioritize and manage several tasks and projects efficiently
  • Work with the electrical engineering team to gain an understanding of existing and newly installed systems in order to effectively maintain them
  • Assist the electrical engineering team on project related tasks including but not limited to: PLC & HMI programming, field support, testing, equipment configuration
  • Program Allen-Bradley PLCs using RS Logix 500, RS Logix 5000, and Studio 5000 software with engineering supervision
  • Participate in team meetings to discuss support request work log and articulate issues encountered at the sites on a weekly basis
  • Integrate and troubleshoot networking and field devices using communication protocols such as Ethernet/IP, Modbus TCP/IP, Modbus RTU/RS-485/RS-232, radio and fiber optic communications
  • Configure, program, maintain, and troubleshoot SCADA systems with engineering supervision
  • Program, configure, and implement HMIs using software such as Wonderware/Aveva InTouch, C-more, Factory Talk View (Allen-Bradley PanelView) with engineering supervision
  • Work with local technicians, electricians, and other contractors to troubleshoot and fix issues at our sites
  • Monitor and analyze equipment and system performance using data queries and trends


  • A minimum of an associate’s degree in electrical engineering technology or related field is required for this position
  • A minimum of 1-3 years’ experience working as an engineering support technician, or other relevant working experience
  • Proficient in the use of Microsoft Office (Word, Excel, Project, etc.)
  • PLC programming experience, Allen-Bradley preferred
  • HMI programming experience, Wonderware/Aveva InTouch preferred
  • Possess knowledge of instrumentation (level, pressure, temperature), control equipment (actuated valves, VFDs, motor control), and piping systems
  • Safely lift 75 pounds unassisted
  • Know how to use a wide range of different tools.
  • Excellent analytical, problem solving, process improvement, communication, and organizational abilities.
  • Able to deal with a variety of people and situations in a positive, open-minded, and results oriented manner
  • Detail, results, and team oriented as well as professional under stress.
  • Ethical and trustworthy
  • Valid driver’s license
  • Ability to travel up to 50% of the time.
  • Able to work overtime, weekends and nights when needed.
  • Basic knowledge of OSHA regulations
  • Knowledge and enforcement of safety policies and good practices

U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency unless based on business need. 

U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.

Our company is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at (920) 739-6101.

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